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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 18, 2012 12:06pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

and thanks for trying a lot of items and letting us know that at least some are working for you. i've tried all the "not workings" and aside from my *David note (working on a fix for that to make the 2nd .ogg at least) they all play for me.

we've got a few folks reporting issues w/ older firefox so we are trying to see if we can hunt that down. but safari was having problems as well, right?
-tracey, staff

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Poster: Professional Tourist Date: Mar 18, 2012 5:33pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Tracey, thanks for your replies.

I've tested again this evening and found improved results with Safari 4.1.3, but for most pages in Firefox 3.6.28 where I had trouble earlier, the new media player still does not load, even after clearing the cache. "Psalms of David" is loading in Safari now, but still does not load in Firefox. One item that still does not load in Safari is "The Bat" video.

I've tested another video this evening, "Andy Crocker," which did not load in Firefox but loaded fine in Safari:

http://www.archive.org/details/Ballad_of_Andy_Crocker_1969

When the player does not load, the whole player does not load -- I do not get any items at all. See attached screen shots.

Please let me know if I may do some additional testing to help troubleshoot this further. Thank you.

Attachment: NewPlayerBad-Firefox.jpg
Attachment: NewPlayerBad-Firefox-2.jpg
Attachment: NewPlayerBad-Safari.jpg

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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 31, 2012 3:59pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

yah, we're still kinda unsure/iffy on firefox that old (v3.6 comes from Jan2010 AFAIK). can you consider updating firefox if still those video not working?

(we *have* put in a bunch of fixes to firefox-related issues, but i'm not sure which, if any, might pertain/help the issues you've seen).

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Poster: Professional Tourist Date: Apr 1, 2012 9:45am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Tracey,

Thanks for your reply. Although Firefox 3.6 was first released in January 2010 (21 January 2010), it is still being updated. It was the latest version of Firefox until version 4.0 was released last March (22 March 2011).

Firefox 3.6.x is the last version compatible with PowerPC, so as I mentioned in my first post, I cannot upgrade the browser. Likewise with Safari 4.x.

The group of pages I linked above as not loading the media player, still do not load for me in Firefox 3.6.28 as of today (though they do load in Safari 4.1.3). The media player for "The Bat" video is now loading in Safari, but with a long delay (about a minute), though still not loading in Firefox. [See screen shots attached to my previous post.]

I would appreciate if this issue with Firefox 3.6.x could be resolved, as it is my main web browser. Since some pages do load properly, it seems as though a comparison might be made to determine what prevents certain pages from loading the new media player. Please let me know if I may do some further testing or provide additional data.

Thank you.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 1, 2012 1:34pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

still being updated, really? can you cite that?
(not trying to challenge, per se -- just i loaded up XP and tried to put ffox v3.6 on it and it wouldn't and instead wanted me to get ffox v11)

what about "i prefer flash" link below the audio/video?
does that help, maybe? (in case the html5 portion is getting tripped up in ffox 3.6)

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Poster: Professional Tourist Date: Apr 1, 2012 5:18pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Yes, Firefox 3.6 is still being updated. Version 3.6.28 was released on 13 March 2012.

https://wiki.mozilla.org/Releases

I have no problem running Firefox 3.6 on my WinXP PC at the office. Here is the download page:

http://www.mozilla.org/en-US/firefox/all-older.html

In the past when I have tried the "I prefer flash" link, it has not helped.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 2, 2012 4:29pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

thx for the tip/info!

(and yes, due to this bugginess in the JS API to the player we use for firefox v3.6, unfortunately I think the "I prefer flash" link may have still have had issues, even when it was preferred/detected first. glad that we have a workaround in place now!)

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 1, 2012 2:58pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

FIXED!

(found a v3.6 firefox at home here w/ ubuntu...
indeed, as i guessed, it seems to trip up on html5 [video] tag
so by default, if we detect you have a firefox v3.6 browser,
we'll automatically prefer you into "flash" option.
patrons are free to override back to html5 if they find their
firefox v3.6 can handle it, though, too).

you may need to load a page and then reload it (we use a small cookie, "avpref=flash" to set to indicate to try flash first, then try html5 second (instead of the default of try html5 first; flash second)

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Poster: Professional Tourist Date: Apr 1, 2012 5:28pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

I've tested the group of pages linked previously as not loading properly in Firefox, and all but one of them is now loading successfully. On this page the media player is still not loading:

http://archive.org/details/Suspense-HeadshrinkeragnesMoorehead

. . .but if I click the link "I prefer flash (when possible)" then the media player does indeed load.

The media player for the "The Bat" video is loading fine in Firefox now, but it still taking about 70 seconds to load in Safari 4.1.3:

http://archive.org/details/The_Bat_Vincent_Price

Other than these two little stragglers, I'd say my issues are mostly resolved now. Thank you Tracey!

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 2, 2012 4:26pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

ok, great!

at that point, it sounds like the normal/occasional issues that we have from time-to-time. sometimes our datanodes (we have two servers per media file) get a bit overloaded and so can our network (get saturated) at times.

we do our best to clear problems and keep the servers happy, but as I can't reproduce the "Bat" issues, i'm hoping it's just a random blip, etc...

thanks for working with us and giving us so much valuable feedback and information!!

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 1, 2012 1:58pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

ruh-roh. looks like we're weeks to the expiry date 8-(

[from http://en.wikipedia.org/wiki/Firefox_3.6 ]
Firefox versions 4 through 9 had all reached end-of-life status while Mozilla continued supporting Firefox 3.6 with security updates. Coinciding with a proposal to cater to Enterprise users with optional Extended Support Releases beginning in 2012 based upon Firefox 10, Mozilla has tentative plans to discontinue support for Firefox 3.6 on April 24, 2012

i wonder what PowerPC folks are going to do? maybe they'll have a v11 upgrade that works, then? i will try to hunt down a PPC mac at work monday anyway...

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Poster: Professional Tourist Date: Apr 1, 2012 5:24pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Regarding:

i wonder what PowerPC folks are going to do? maybe they'll have a v11 upgrade that works, then?

No, we will continue to use Firefox 3.6.x. All newer versions of Firefox require an Intel processor.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Apr 2, 2012 4:28pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

seems logical.
i worry in general about any s/ware going into "nonmaintained" for any users/computers. but hopefully any glaring security issues will get plugged, still.

we'll continue to have Firefox v3.6 on our short list of "must work on" browsers, so thanks for helping us sort that out!